Technical author recruitment - your questions answered

Q: How will 3di find the right technical documentation specialist to meet our needs?

A: The 3di team has been recruiting documentation specialists since 1995 and we understand that one author doesn't fit all. A dedicated 3di account manager will work with you to understand your needs and your culture and to find the best possible fit. With more than 1000 registered authoring specialists, the likelihood is that we already know the best person for the job.

Q: How does 3di check an author's skills?

A: Having worked with many of our specialists on previous projects, we often have first-hand experience of their strengths and weaknesses. This enables us to make informed decisions about suitability. All of our documentation specialists go through a rigorous CV screening and interview process before being considered for a project. Where appropriate, we will also review work samples and take references.

Q: What format will CVs be provided in?

A: We aim to send a maximum of five CVs for any one vacancy, reducing the time you would normally spend on screening and selecting candidates. Because it represents the first example of an author's abilities that you will see, we understand how important it is that CVs are sent in their original format, usually as either a PDF or Word document.

Q: What about your Preferred Supplier List?

A: We recognise that it has been vital for many organisations to formalise their recruitment process by establishing a Preferred Supplier List. While we are happy to be included on your PSL, many of our customers prefer us to work alongside their PSL as a second-tier specialist provider. This enables you to work with your regular suppliers on more generalist IT and technology vacancies, using 3di only for less frequent but highly specialist documentation roles.

If you have a question about technical authoring that we have not covered, please visit our Contact Us page and drop us a note. We'll get back promptly and we may add your question to our FAQs page.