3di Sponsors the European Conference for Help Authors and User Assistance Specialists
This year's Conference takes place on 18th - 19th September 2008 in the historic city of Edinburgh. This annual event provides User Assistance professionals with the very latest Help technology news, design trends, and skills updates. Sessions are presented in English by leading industry experts from the USA, Europe and Australia.
Topics include:
- Emerging Help delivery technologies
- Delivering Help through a web-based support portal
- Implementing collaborative authoring with wikis
- User-centred design of context-sensitive Help
- Case study on using DITA to create flexible user assistance
- Practical user research
- Introduction to XSL Transforms
The full Conference Agenda is now available.
The Conference and exhibition also provide information, tips and advice on a range of Help Authoring Tools including Adobe RoboHelp, Author-it, MadCap Flare, Innovasys HelpStudio, 4.ST HelpServer, and Adobe Captivate.
Other Conference News
Demonstration of Adobe AIR Help
Akshay Madan, Product Manager for Adobe RoboHelp, will be demonstrating a new technology (currently still in development) for deploying Help across multiple platforms. Called "Adobe AIR Help", its viewer supports user feedback, multiple tabs, and a powerful search capability. For more information, see Conference Sessions.
Keynote Speaker
The keynote speaker will be Professor Geoffrey K. Pullum, eminent linguist and co-founder of the Language Log. Professor Pullum will close the conference with an entertaining talk on the differences between "good" and "bad" user assistance writing. For more information, see Conference Speakers.
We look forward to seeing you in Edinburgh!
