Tools and Expertise Vary

The number of authoring tools available has exploded in recent years but, with each major advance in technology, a few tools emerge as the best in their class or the most widely used. We can offer access to specialists who have developed skills in a wide range of tools including the following (listed by category):

Documentation authoring: FrameMaker, Epic, Word, Quicksilver, Interleaf

Online help: RoboHelp, HDK, Forehelp, Webworks Publisher

Web authoring: DreamWeaver, FrontPage, Bladerunner

Enterprise productivity: Information Mapping Formatting Solutions Pro/XML, Republico, AuthorIT, Resite

Graphics: Illustrator, CorelDraw, Visio, QuarkXpress, Freehand, Paintshop Pro

Expertise in particular industry sectors or experience of authoring for particular audiences can make a big difference to an author’s productivity and effectiveness. The author can be an asset to the end user; he or she can understand what users will want to achieve and the information needed to ensure that the users are successful. An author will also know what questions to ask technical or subject matter experts to get the information that need documenting.

3di can provide contract authors who have specific experience in industries including banking and finance, electronics and IT, telecommunications, pharmaceuticals, oil and gas, and utilities.