Latest news from 3di

Keep up with key news from the industry and how 3di has been involved

3di team at UA Europe Annual Conference

UA Europe has always been more than just a conference. It was almost a family event for the many regulars, and very welcoming to newcomers. It has given us a chance to travel all over Europe (each year a different venue!) and exchange ideas with professionals from different countries.  More »

Becoming an expert!

Katrina Butler shares her experience of this year’s TCUK conference in Wyboston Lakes, Bedfordshire on 8-10 September 2016.
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UK Technical Communication Awards

Customer projects recognised in the UK Technical Communication Awards More »

Welcome Ola!

Our Krakow team has expanded More »

ISTC Communicator wins significant award

ISTC Communicator wins significant award - with content contributions from 3di More »

View the results of our EU Referendum survey

3di customers and resources vote to Remain in the EU More »

3di debut at MadWorld 2016

We are delighted to be sponsoring the MadWorld Technical Communication and Content Strategy Conference in San Diego from 10th-12th April 2016.   More »

3di Poland team taking shape

Last week we hosted a launch party in our completed Poland office. More »

3di Poland opens in January 2016

The 3di Poland office opens for business from January, and we are very excited to have Pawel Kowaluk join the team as our Technical Director based in Krakow. More »

2015 Customer Satisfaction Survey - the results!

Thank you to all of our clients who participated in our recent 2015 Customer Satisfaction Survey, the results of which have now been published. More »

3di awards hat trick

The 3di team were the winners of three categories in the UK Technical Communication Awards 2015.

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Duncan Smith is attending the SOAP! conference

3di Technical Author Duncan Smith will be attending the SOAP! conference this week in Krakow.

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Next MadSIG meeting - Thursday 11th June

The next MadSIG meeting takes place on Thursday 11th June at 7pm at our office in Ripley, Surrey.

"Cascading Style Sheets (CSS) Part 3: Images and Text"
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How to Write an Instruction Manual

3di Managing Director, Paul Ballard, was interviewed for a Radio 4 programme called 'How to Write an Instruction Manual', which is now available on Radio 4 Extra.  Click here to tune in. More »

CIPD Learning and Development Show

Today and tomorrow, 13th and 14th May, we are exhibiting at the CIPD Learning and Development Show at London's Olympia.  Come and see us on stand 402. More »

Introduction to Confluence for Technical Authors

Our latest event will be presented by Rachel Potts and takes place on Tuesday 12 May 2015 at our office in Ripley from 19:00. More »

TCUK 2015 - Challenging the old, bringing in the new

It may be eight months away, but we’re already looking forward to heading to Glasgow for the Technical Communication UK (TCUK) annual conference. 

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Going international. 3di back at TCWorld for a second year

TCWorld once again proved to be invaluable for 3di, as we met clients, networked and attended thought-provoking presentations. The world’s largest international conference in technical communications, TCWorld, was held in Stuttgart, Germany on 11-13 November. More »

tcworld: at the cutting edge of technical communication

3di is delighted to be heading back to tcworld for a second year. Last year, we were one of around 200 exhibitors, and it was so useful we quickly signed up to do it all again. More »

What's new in Ripley?

We’re delighted with the expansion of our head office in Ripley, Surrey. Almost a third bigger, the new space gives us plenty of meeting space and room to house our ever-expanding team. More »

Oh I do like to be beside the seaside

From 16th - 18th September, members of the technical communication community flocked to the seaside to attend TCUK 2014. Brighton was offering three days of innovation and discussion, at the largest conference for technical communication in the UK.  More »

Always Learning

After a great couple of days exhibiting at this year's UA Europe conference, we're re-adjusting to life back in the office. UA Europe is the conference for Software User Assistance professionals. More »

TCUK 2014 – We do like to be beside the seaside!

We’re delighted to be exhibiting once again at the Technical Communication UK conference, which will be held in Brighton this year, at the Thistle Hotel, on the 16th-18th of September. More »


We have just had some good news from our former author Geetha Haridas, who has recently completed a Masters in Technical Communication. More »

Meet the 3di team at Learning Technologies 2014

We'll be back at the fantastic Learning Technologies conference and exhibition on January 29th-30th 2014 at Olympia 2 in London. It may sound like a long way away, but in fact it's only a few weeks, so our stand is ready to go, and Paul is already working on his free seminar. More »

Meet the 3di team at Learning Technologies 2014

We'll be back at the fantastic Learning Technologies conference and exhibition on January 29th-30th 2014 at Olympia in London. This event is billed as Europe's leading showcase of workplace learning supported by technology. It's THE place to go if you want to find out more about learning and development in your business, and the best way to use technology to support it. More »

3di author publishes a novel

We are very aware of all the talented authors, designers and translators we work with at 3di, and we like to let them know how much their work is appreciated. But this time, we would like to shout about one of our technical authors who's talent goes beyond their normal work... More »

What is Web Accessibility?

Most websites are difficult to use for some people with disabilities or impairments, and the issues found often affect the elderly too. Accessible websites reach more people, and accessibility is also a legal requirement. More »

"What a fantastic event!" – TCUK 2013

The end of September saw us at Technical Communications UK (TCUK), the biggest event in the UK for technical communication specialists. More »

3di exhibiting at TCWorld in Germany

Running in Wiesbaden on November 6th, 7th and 8th, it is one of the biggest technical communications exhibition and conference in the world, and one of our favourite events. More »

MadCap evening at 3di in Ripley

MadSIG will meet on Thursday 31st October at the offices of 3di in Ripley, Surrey, from 7pm onwards. More »

3di Technical Communications recruitment campaign

We have 3 vacancies to fill in ourTechnical Communication team, and there's something for every age and background. More »

3di Sponsors of TCUK 2013

Once again 3di are pleased to be sponsoring the 2013 Technical Communications UK conference. This is the annual event that brings together documentation managers, technical authors, illustrators and translators - along with their managers and clients - to exchange the latest ideas and innovations in the field of technical communications. It’s the perfect opportunity to network, make new connections and meet with the best and the brightest in the industry. More »

3di (and our guests Docfacto) at the UA Europe Conference in Manchester this week.

3di is presenting and exhibiting this week at the User Assistance (UA) Europe Conference in Manchester. For more information on registration rates and discounts, visit the UA Europe registration page. More »

Scrum "workshop" - Friday 15th March

From ISTC volunteers Roberta Urnikaité (QAS Experian) and Rachel Potts (3di): Continuing from their successful London workshop, come and join them in Cambridge and online. More »

Useful conferences and exhibitions to plan for this year

Get your calendar (and budgets) ready for some of the best conferences and exhibitions to keep you informed about the latest in Technical Communication and Localization. Members of the 3di team will be attending all of them, either as delegates, exhibitors, sponsors or speakers. Pick the ones most suitable for you and get them in your diary. More »

A team effort that really paid off

On the cool morning of 16th November 2012, three of 3di staff swapped their cosy warm office for a relay race around Cambridge Science Park and to raise money for charity. More »

Networking is the key benefit at TCUK 2012

The Angel of the North welcomed Technical Communications practitioners and purveyors for this year’s TCUK conference. Though aimed at bringing together all UK members of the profession, TCUK grows more global every year - delegates and sponsors also came from the USA, India, Australia, Denmark, Norway, Sweden, Ireland and Israel. More »

3di is awarded Silver Status by the Investors in People

3di’s success is built on the talent of our people. So, after a recent audit by Investors in People’s, we are thrilled to be awarded Silver status. More »

3di's new board of directors

As part of our growth strategy, in order to strengthen our management practices and recognise the significant contribution each has made to our success so far, Julie Edosa, Bryan Lade and Maan Mati join Paul as Directors of 3di. More »

10 years of Commitment to Quality

The success story of 3di is quite remarkable. It all started in Paul’s living room in 2002, where he and his ex-colleague Lisa put their heads together and came up with an ambitious idea and a sound plan. More »

Technical Communication 2012 - last chance to be part of the event of the year!

With only a few weeks to go until this year’s Technical Communications UK conference, grab your chance to meet the experts in the documentation industry! Many presentations focusing on different aspects of technical communication will be held throughout the 3-day conference. More »

3di's 10th birthday celebrations

As anyone who’s attended one of 3di’s famed parties can attest to, 3di knows how to celebrate - and our 10th anniversary was no exception! More »

3di speaks to HSBC`s Business Matters about how businesses can target customers in overseas markets

3di's Managing Director, Paul Ballard, gives some great advice to HSBC Business Matters June issue on how businesses can target customers in overseas markets via the web. Through web content and product localization, you can open up your business to overseas markets, which has the potential to see great rewards for relatively low investment. More »

Technical Communication UK 2012 - registration now open!

Technical Communication UK is the annual conference that aims to meet the needs of technical communicators, thei managers and clients, from every corner of the industry. After three very successful years at venues in the Midlands and the South-East of England, the TCUK conference is heading North, to Newcastle, for 2012. More »

3di opens new Cambridge office

3di are excited to announce the opening of a new regional office at the St. John’s Innovation Centre in Cambridge. We enjoy some great relationships with companies in the Cambridge area, so setting up a base of operations in the town that’s been so good to us seems like a natural step. More »

User Assistance Conference 2012

3di is proud to be a sponsor of the User Assistance (Europe) Conference, being held in Dublin this year. If you are a technical communicator who is focussed on software assistance and online help, then this is the "be there" conference for you. You will be provided with two days of presentations and workshops, delivering all the latest ideas and innovations in user assistance. More »

3di Modular Design (3MD) training enjoys strong uptake

Our new 3MD training program is taking off! Through 3MD, we’ve been delivering highly interactive workshops that teach the ins and outs of effective modular business writing. More »

Jacquie Rhodes joins the 3di team as Senior Consultant

3di would like to welcome the latest addition to the Technical Communications team, Jacquie Rhodes. Bringing with her over 30 years worth of experience and knowledge working in just about every area of technical communications, she is undoubtedly going to be an invaluable asset to both 3di and our customers. More »

Rachel Potts presents "Self-service support starts in the UI"

In this joint event between the ISTC North West Group and Northern User experience (NUX), Rachel Potts will be describing how self-service support starts in the user interface. After the talk we will be getting a tour of the usability labs at MMU. More »

Technical Writer turns down .5 million job

Here at 3di, we're often asked by technical writers how they can earn more money. Well we suggest you read the story of Nick Bilton who just turned down the opportunity to earn .5 million! More »

3di launches new Software Usability service

3di Software Usability provides expertise to help you make your desktop software and web applications more usable. Our mix of services has always been driven by wanting to help customers make their products easier to use, no matter where in the world they are. More »

Nature journal explores becoming a technical communicator

Nature is one of the most respected journals for Science and Medicine professionals. They have recently published articles about alternative careers for scientists and engineers, and technical communication is one of those they have chosen to feature. More »

Technical Communication UK 2011 - registration now open!

Technical Communication UK is the annual conference that aims to meet the needs of technical communicators, their managers and clients, from every corner of the industry. The 2011 event will deliver more than 30 sessions over three days, with presentations, workshops, case studies, and hands-on product demonstrations from experts in their field. More »

Debby McKenna joins 3di to manage permanent recruitment services

We are pleased to announce that 3di has re-launched its permanent recruitment service for technical communication roles and Debby McKenna has joined the team to look after our recruitment customers and candidates. Debby started her career at TMS in 1996 (working with Paul Ballard long before he set up 3di) and has since gained over 15 years' recruitment experience within the technical communication industry.
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3di successfully completes Santander project

The Santander Intranet Team wanted to move their policy and procedure manuals out of a legacy management system and into a new system. “We started with a vision of improved documents More »

3di celebrates 8th birthday in style...

As ever, 3di celebrated its birthday in grand style, this year with a team day out in London... More »

Technical Communication Conference 2010 - registration now open!

This years conference will be held at the 4-star Oxford Belfry Hotel on 21-23 September... More »

Lisa Zvegintzov returns to the 3di team

We are very pleased to announce that Lisa Zvegintzov has re-joined the 3di team... More »

3di's Jonathan Page reviews Technical Communication UK 09 Conference

The message of Technical Communication UK 2009 was perhaps best expressed by RJ Jacquez of Adobe in his closing keynote presentation... More »

Listen to Radio 4s "How to Write an Instruction Manual" here

On 21st August 2009, BBC Radio 4 broadcast a 30 minutes show entitled "How to Write and Instruction Manual". This unique and unprecedented programme took an light hearted and entertaining approach in investigating the purpose of Instruction manuals, how they came about and what the future may hold for them. Our very own Paul Ballard is interviewed in the broadcast and, for interest, can be found in part 3 below More »

BBC Radio 4 gets a little help from 3dis Paul Ballard

An interview with 3di's Paul Ballard will be featured in the BBC Radio 4 programme "How To Write an Instruction Manual", which will be broadcast... More »

Announcing Technical Communication UK - the 2009 ISTC Conference

Technical Communication UK is the new annual conference that aims to meet the needs of technical communicators... More »
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